I have a file that I can’t open. It tells me this:
Could not complete your request because the file is not compatible with this version of Photoshop.
I built this file with the same version. I tried it on 3 different computers. I can see the file in preview, but it has a bunch of colors in horizontal lines. HELP! I need this file!!
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Unfortunately, that means that the file is corrupt.
If you Saved it across a network, that was probably what caused the trouble.
Try opening it in Illustrator or GraphicConverter because you might be able to retrieve a Composite version although any Layers are, almost certainly, toast.
I went back to my time machine back up. about 10 folders up, there is a file, although it’s not near complete, it’s there and not corrupt. It’s missing about 10 minutes worth of work. However, it made me think, would this be due to a time machine save while working on it?
I am afraid that I don’t know the answer because i have avoided Leopard (and am still using OSX 10.4.11) but a Time-machine save might possibly cause something like that.
Can you experiment further with an image which has no importance?
So what? New hard drives can and do fail, occasionally.
What is Loose Ram??
RAM modules that are not properly seated inside your machine.
I think I need to ad ram. Since going to the new system my computer is a lot slower.
You always need more RAM, until you’ve maxed your machine out.
What is flash memory?
Things like USB memory devices, used as hard drives to transfer files.
Bad power supply? Like I should replace my surge protector?
No. The power supply is a large transformer and circuitry inside your machine. It converts electrical current and supplies it to all internal parts of your computer.
You’ve told us nothing about your system and what you’ve done, so we couldn’t tell you why your system is slow.
re: loose RAM — simply that your computer’s RAM is not fully seated and locked in the slots.
re: new hard drive — did you format it? A lot of off-the-shelf hard drives are formatted for Windows optimization. I recommend that unless a Mac-savvy shop installed the drive for you, you probably need to reformat it to . Careful — unless you back up onto another drive or discs, you will lose everything. (From another drive with an OS on it, or booting off your System DVD, launch Disk Utility, click Erase, select the drive, and format as Mac OS Extended (Journaled). Do NOT select any choice with "case-sensitive" in its name.
re: flash memory — a device for recording data without any moving parts, such as some of the USB memory sticks, or SD and CF cards. CDs and DVDs are not flash memory.
re: power supply. No, not your surge protector, but the power supply inside the computer itself.
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