Photoshop Crashing after Loading with Leopard

G
Posted By
gholmes
Aug 17, 2008
Views
331
Replies
9
Status
Closed
I have been having the exact same problem with my system and Photoshop-CS2. Have had it for about 6 months or so. Am using OS 10.4.11. I looked into my Plug-ins for a Twain and there wasn’t any, so that lets that out. I had also trtied deleting my preference file for Photoshop and that did no good either.

I have 1.5 Gigs of RAM, Max for my old G4 Unti at 1.8 ghz.

What’s next. Never seemed to have these probelmds back on 10.4.9
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JK
James_King-Holmes
Aug 19, 2008
My PS CS2 has decided not to launch, even though it has been running fine for months on the new MacBook Pro/Leopard 10.5.4. Tried the tilde trick – no joy. Anyone have any other suggestions – not least why it should suddenly not launch.
B
Buko
Aug 19, 2008
CS2 was not designed to run on a Mactel and is not supported under Leopard. This is something you must troubleshoot or live with. Probably best to get CS3 which at least runs native.
JF
janet_fouts
Aug 20, 2008
After a lot of frustration on my own, and a couple calls to both Mac and Adobe tech support, I finally connected with the right person in Adobe Tech support who had me uninstall the CS3 suite and then "clean the drive" with a file called "maccs3clean" which is available for download on the Adobe site. He had me run it three times and then re-install and AT LAST I have photoshop and illustrator back!
Here’s a link to the script with info. < http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 402767>
JK
James_King-Holmes
Aug 20, 2008
Yes, this works for CS3, but the link I got was
<http://www.adobe.com/support/contact/cs3clean.html> then downloaded the .dmg, ran the dialog script which appears in Terminal. I was advised to enter Level 1 when prompted for a cleaning level, and then to restart & run the script again, using the previous download.

In the script Terminal gives details of the ‘spare’ CS3 files removed which had been there after the tryout CS3 beta download & I was surprised at how many there were, even on the second run.

My original problem with CS2 remained unresolved except that I took notice of Buko’s comments, raided the bank & installed CS3 – hence the need to run the MacClean script.

Thanks, guys.
B
Buko
Aug 20, 2008
Damn! wish I got a commission. B)
G
gholmes
Aug 20, 2008
I got my CS2 working by following someones advice about trashing the prefs. However I obviously didn’t know where the prefs were. What worked when I pulled them out were named Adobe PhotoShop CS2 Settings.

They are located where I would have expected them to be, but was single mindedly looking for something that had the word preference in it not settings. User>Library>Preferences>Adobe PhotoShop CS2 Settings.

I put that folder out on my desktop and rebooted. After which I restarted Photoshop and it didn’t crash even when I had a browser and Thunderbird open.

I do have an old machine, a G4 Digital Audio, but have upgraded it to 1.8ghz and 1.5 gb of RAM.
R
Ram
Aug 20, 2008
To trash and rebuild preferences, simply hold down Command+Option+Shift as you launch Photoshop. Check the boxes in the dialog box that shows up then.

This is in the FAQs of this forum. Please read them.
G
gholmes
Aug 20, 2008
I had tried that the day before I did what I wrote above and it didn’t do the job. I also do an Applejack almost every day on boot-up.

But who knows what evil lurks inside an electrons mind!
The shadow knows……..
R
Ram
Aug 20, 2008
The point is that you may have missed some files.

For CS2:

< http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=3129 17>

For CS3:

<http://www.adobe.com/go/kb401600>

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