I posted this in the ‘Bridge’ forum but didn’t get any responses… thinking maybe someone here might be able to help?
I’ve started to work with Version Cue, which seems like a useful idea.
However, within Bridge, when I preview a PSD file it shows a pixelated, low-res version. I have set the preferences to display "high quality previews" and purged the cache, restarted, etc. The previews for non-Version Cue files are fine.
For Illustrator files under Version Cue, the previews stay small – i.e. the same size as the thumbnails.
I really need to be able to view HQ previews in order to continue using Version Cue – anyone know how to make that happen?
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I read your post earlier in the Bridge forum, but you haven’t provided any details to troubleshoot your issue.
That was one reason I did not reply.
Another one is that, when the Bridge engineers used to be active in the Bridge forum eons ago, their recommendation to solve a wide variety of issues with Bridge often was to disable Version Cue.
I have often advised others to disable Version Cue myself.
Since you find Version Cue useful, there’s no point in telling you to disable it.
For Illustrator files under Version Cue, the previews stay small – i.e. the same size as the thumbnails.
Next time you have a question, please give full details, exact versions of all software and OS, machine specs, etc.
Also, calm down. You can’t expect immediate responses. We are all volunteers here, so you are not addressing Adobe here. We are all users just like you, trying to help each other out.
If you don’t receive a response, it can mean that your question was not clear, or you didn’t give enough details (the case here), or that no one knows the answer, or that it becomes obvious that the answer is one you don’t want to hear.
I’ve previously posted messages here and always had them answered within an hour or so, so that’s why I wasn’t sure if I’d posted in the correct forum. It’s not that I expect "you" to answer me more quickly. Obviously this question falls between several different products, so I thought maybe I should have found a ‘Version Cue’ forum or something.
Sorry, I should have provided version details:
Bridge version 2.1.1.9 Version Cue version 3.1.0 Running on OSX 10.5.4
It seems to me that one of the main uses of Bridge is to be able to use high quality previews to look through alternate designs. So if this doesn’t work with Version Cue, which is all about controlling different versions of designs, that seems unfortunate.
Windows XP Professional Version 2002 Service Pack 2
I sympathize with your problem, and you’re more than welcome to hang out here. But for the problem at hand, I recommend that you post in detail in the Windows Photoshop forum, just down the hall. This is the Macintosh forum.
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