I have some files created by a Sony DSC-W200 which are reported as being either truncated or incomplete. Sometimes Photoshop reports an invalid JPG marker. This camera has started creating a whole series of these photos on one card I am using. But there is one particularly annoying one which the camera created, then cropped and actually saved. It now shown as a proper valid thumbnail in Photoshop (and explorer) but wont either print or open.
The camera HAS copied from the Memory Stick to a Flash Memory Drive and obviously I have never tried to shut down the camera or take out the drive while it was writing. the card and flash memory drive does defrag properly.
Is there a way of repairing these files yet or is the position that if there were, Sony would know about it? I have Photoshop 7 for Windows and CS2 for my Mac
(Apparently Sony know about this problem because their support reps are told to get rid of pesky users by sending them on wild goose chases when they report this problem: They are trained to tell users that if they send them an email about it, they will be able to get a return address to send Sony the file for evaluation. I discovered that this was apparently a blatant lie to get rid of me because when I did it, the response was that Sony couldn’t actually care less about what their cameras were creating and contained in the computer-generated response was the suggestion that if I thought there was something wrong with the camera, I should send it in to them for repair. Where they would simply create some valid files and send it back to me telling me that it was working properly.)
The camera HAS copied from the Memory Stick to a Flash Memory Drive and obviously I have never tried to shut down the camera or take out the drive while it was writing. the card and flash memory drive does defrag properly.
Is there a way of repairing these files yet or is the position that if there were, Sony would know about it? I have Photoshop 7 for Windows and CS2 for my Mac
(Apparently Sony know about this problem because their support reps are told to get rid of pesky users by sending them on wild goose chases when they report this problem: They are trained to tell users that if they send them an email about it, they will be able to get a return address to send Sony the file for evaluation. I discovered that this was apparently a blatant lie to get rid of me because when I did it, the response was that Sony couldn’t actually care less about what their cameras were creating and contained in the computer-generated response was the suggestion that if I thought there was something wrong with the camera, I should send it in to them for repair. Where they would simply create some valid files and send it back to me telling me that it was working properly.)
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