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Hello, I have a problem with Photoshop CS2
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 3 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.8f7
Available memory hard drive 1: 20.88 GB
Available memory hard drive 2: 223.28 GB
I open a new document or image and go through my normal work flow of changing the image, adding color or whatever. Then I save and close the file. When I reopen the file, color bars and diplaced parts of the image appear. They are not on a layer, but part of the image.
This only happens in Photoshop. If I open it in preview, it does not show up. However, once the file is damaged, it will show up with the color bars and displaced image parts in preview, iphoto and any other applications.
The steps I have taken so far are reinstalling the program, getting rid of the Photoshop preferences, saving under different file names. I do not get any messages that come up on the screen when I open the file.
I have contacted Adobe and expained the problem and their technician could not give my anymore advice.
I would greatly appreciate any help you could give me as I have been required to pay for reprinting of projects due to image problems.
Thank you so much,
Jeannie Mutum
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 3 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.8f7
Available memory hard drive 1: 20.88 GB
Available memory hard drive 2: 223.28 GB
I open a new document or image and go through my normal work flow of changing the image, adding color or whatever. Then I save and close the file. When I reopen the file, color bars and diplaced parts of the image appear. They are not on a layer, but part of the image.
This only happens in Photoshop. If I open it in preview, it does not show up. However, once the file is damaged, it will show up with the color bars and displaced image parts in preview, iphoto and any other applications.
The steps I have taken so far are reinstalling the program, getting rid of the Photoshop preferences, saving under different file names. I do not get any messages that come up on the screen when I open the file.
I have contacted Adobe and expained the problem and their technician could not give my anymore advice.
I would greatly appreciate any help you could give me as I have been required to pay for reprinting of projects due to image problems.
Thank you so much,
Jeannie Mutum
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