PS7 closes without warning when opening files

S
Posted By
scrapfor5
Sep 14, 2006
Views
315
Replies
3
Status
Closed
Hi. My name is Dawn and I’m new here. I just had a new hard drive installed in my computer and I reinstalled Photoshop 7. I have used this program for over a year without any problems until about a month ago. I got a nasty Trojan and my main hard drive was failing.

Long story short, I am running a 1.29 GHz AMD Duron processor, 768 MB of RAM, Windows XP Home. My main hard drive is 250 GB (218 GB free) and another internal hard drive of 120 GB (31 GB free). PS7 launches without any problems or hangs. I can start a new file.

However, when I go to file-open and try to find the file I want, clicking through a few folders, PS7 just closes. No warning, no error messages, nothing. Poof! It’s gone. It doesn’t matter which hd I try to open from either, does the same thing.

I have been having problems with this when I go to My Computer and looking in the folders there, too. The window will just disappear.

Thanks for any help that you can give me!

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YrbkMgr
Sep 14, 2006
Does it happen only with File|Open or does it happen even if you drag a file from a folder onto Photoshop?

Try deleting your preferences per the procedure in the faq.
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LenHewitt
Sep 14, 2006
Dawn,

I have been having problems with this when I go to My Computer and
looking in the folders there, too.<<

I don’t think that’s a Photoshop problem then, but an O/S problem or a driver problem…
PG
Paul_Gerst
Sep 15, 2006
I have been having this same problem. It does seem to be something with the windows software. At least, thats what Adobe tells me, but since it happens ONLY with Adobe products, I can’t entirely blame Microsoft.

Try this, set your windows theme to CLASSIC. Then try it. Let me know what you find out. For me, if I switch to CLASSIC, file Open works no problem. If I switch back to the XP theme, everything goes bad.

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