No readouts in CS using the eyedropper tool

CR
Posted By
chris_randazzo
Aug 31, 2004
Views
371
Replies
6
Status
Closed
When i create a document in PSCS choose a color, and color and paint that color in the document, then i select the eyedropper tool to get color values, nothing at all shows up in the info pallet. I doesn’t matter which profiles i choose there is nothing at all there. I have tried to replace the application pref and that did not work. I am running osx 10.3.5 on a DP G5. Any help would be appreciated
Thanks
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Rick_McCleary
Aug 31, 2004
How are your read-outs set in the info palette?
CR
chris_randazzo
Aug 31, 2004
doesn’t matter what the read-outs are set to, there is absolutely no read-outs when i bring the eyedropper or any other tool over an image. I did a complete reinstall of CS and also deleted prefs on start up of photoshop. There are just no read-outs period. Doesn’t matter what color space you set them to.
AS
Ann_Shelbourne
Aug 31, 2004
Did you accidentally remove Geneva from your System Fonts?
CR
chris_randazzo
Sep 1, 2004
Ann,

I would like to thank you very much for the answer.It was Geneva and it was missing from my fonts folder. Thanks. How did you know this and is there somewhere i can go to find things like this out.

Chris
R
Ram
Sep 1, 2004
Chris,

is there somewhere i can go to find things like this out.

The information about Geneva is one of the FAQs. It’s always a good idea to read them.

Chris Cox "Info palette is blank (not showing any text)" 5/28/04 2:21pm </cgi-bin/webx?50>
AS
Ann_Shelbourne
Sep 1, 2004
There was some discussion in this Forum about this a while back and by, process of elimination, a lack of Geneva was found to be the culprit.

Be careful if you remove certain .dfonts that you replace them with a similarly named PostScript font.

Acrobat won’t work if Helvetica is missing; and certain Apple applications apparently require Helvetica Neue.

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