Photoshop CS 2

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

Are you using IE6 (problems with 7)as your browser? (Help runs in your browser)
Do a search for ahc.exe and if found, run it.

MH

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Mike Hyndman wrote:

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

Are you using IE6 (problems with 7)as your browser? (Help runs in your browser)
Do a search for ahc.exe and if found, run it.

MH

I am using IE 6 and its help works just fine. Everything on the laptop works perfect except the Photoshop Help Center and the plain Product Help has a contents Menu but if you try to open anything in the menu it says "Error this operation couldn’t be completed". I guess the Expert Support works. If I open the ahc.exe file it opens but the above problem exists and the index tab is blank. Any more thoughts that may help?

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Can you tell me where I can find the Adobe Help version 4.03. Thanks

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Ok I download the help package and put the zip file in the packages folder. Now when I run the auh.exe file I get this error: Package Processing Error, ^0; Subsystem returned this error.

"Gary F. Pitel" wrote in message

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Ok I download the help package and put the zip file in the packages folder. Now when I run the auh.exe file I get this error: Package Processing Error, ^0; Subsystem returned this error.

First of all make sure you have the latest version of the Help Centre:

http://www.adobe.com/support/downloads/product.jsp?product=1 07&platform=Windows

The updated Help package is available from:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

If you still have problems:

There are two techdocs concerning Help Centre Problems:

332006 Error "Model subsystem error: 1016" when you start Help Center from any CS2 application
http://www.adobe.com/support/techdocs/332006.html

331717 Help window doesn’t appear when you start Adobe Help Center (Windows XP, 2000)

http://www.adobe.com/support/techdocs/331717.html

Neither of which address this specifc problem, but could be worth your while to read through.

Also, it may be worth trying the following:

Assuming ahc.exe is located in C:\Program Files\Adobe\Adobe Help Center, delete the following folders

C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Database C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Preferences C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Search

The only folder under C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData you should have left is one called packages. Run ahc.exe
What should happen is that your help center database should get rebuilt (you will see progress messages as it process each help package) and everything should work.

MH

Mike Hyndman wrote:

"Gary F. Pitel" wrote in message

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Ok I download the help package and put the zip file in the packages folder. Now when I run the auh.exe file I get this error: Package Processing Error, ^0; Subsystem returned this error.

First of all make sure you have the latest version of the Help Centre:
http://www.adobe.com/support/downloads/product.jsp?product=1 07&platform=Windows
The updated Help package is available from:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088
If you still have problems:

There are two techdocs concerning Help Centre Problems:

332006 Error "Model subsystem error: 1016" when you start Help Center from any CS2 application
http://www.adobe.com/support/techdocs/332006.html

331717 Help window doesn’t appear when you start Adobe Help Center (Windows XP, 2000)

http://www.adobe.com/support/techdocs/331717.html

Neither of which address this specifc problem, but could be worth your while to read through.

Also, it may be worth trying the following:

Assuming ahc.exe is located in C:\Program Files\Adobe\Adobe Help Center, delete the following folders

C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Database C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Preferences C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Search
The only folder under C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData you should have left is one called packages. Run ahc.exe
What should happen is that your help center database should get rebuilt (you will see progress messages as it process each help package) and everything should work.

MH

Ok that fix it!!! Let me say thanks for your help it is really appreciated.

"Gary F. Pitel" wrote in message

Mike Hyndman wrote:

"Gary F. Pitel" wrote in message

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Ok I download the help package and put the zip file in the packages folder. Now when I run the auh.exe file I get this error: Package Processing Error, ^0; Subsystem returned this error.

First of all make sure you have the latest version of the Help Centre:
http://www.adobe.com/support/downloads/product.jsp?product=1 07&platform=Windows
The updated Help package is available from:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088
If you still have problems:

There are two techdocs concerning Help Centre Problems:

332006 Error "Model subsystem error: 1016" when you start Help Center from any CS2 application
http://www.adobe.com/support/techdocs/332006.html

331717 Help window doesn’t appear when you start Adobe Help Center (Windows XP, 2000)

http://www.adobe.com/support/techdocs/331717.html

Neither of which address this specifc problem, but could be worth your while to read through.

Also, it may be worth trying the following:

Assuming ahc.exe is located in C:\Program Files\Adobe\Adobe Help Center, delete the following folders

C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Database C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Preferences C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Search
The only folder under C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData you should have left is one called packages. Run ahc.exe
What should happen is that your help center database should get rebuilt (you will see progress messages as it process each help package) and everything should work.

MH

Ok that fix it!!! Let me say thanks for your help it is really appreciated.

You’re very welcome, glad to "help";)

Mike H

I installed PSE4.0 on top of CS2 and it blew away all my CS2 help files (This is on WinXP)

I tried downloading the Photoshop help files and droping them into C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Packages. Deleted the directories you mentioend below.

Help Center rebuilt the files, but I still don’t have the Photoshop help files.

I also tried in uninstall / install Elments first, the CS2 – this also didn’t help.

I can’t be the only one with these problems?

Mike Hyndman wrote:

"Gary F. Pitel" wrote in message

Jimmy wrote:

"Jimmy" wrote in message

"Gary F. Pitel" wrote in message

I installed Photoshop CS 2 on a windows xp pro laptop. I than discovered that I had no help files that were installed. So I removed the Photoshop and cleaned the registry and the computer of any mention of Photoshop or Adobe Bridge and reinstalled and I still had no help files. Does anyone know of a way I can get this corrected and have help files for Photoshop CS 2 and Adobe Bridge?

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088 This link will provide you with the latest CS2/bridge help files, but I failed to tell you how to install it. First, install the updated version of Adobe Help, version 4.03. This new Help platform seems to work well for other Adobe products. Once installed, copy the compressed help package to C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData\Packages Do not uncompress as Help 4.03 does this on the fly.

Ok I download the help package and put the zip file in the packages folder. Now when I run the auh.exe file I get this error: Package Processing Error, ^0; Subsystem returned this error.

First of all make sure you have the latest version of the Help Centre:
http://www.adobe.com/support/downloads/product.jsp?product=1 07&platform=Windows
The updated Help package is available from:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3088
If you still have problems:

There are two techdocs concerning Help Centre Problems:

332006 Error "Model subsystem error: 1016" when you start Help Center from any CS2 application
http://www.adobe.com/support/techdocs/332006.html

331717 Help window doesn’t appear when you start Adobe Help Center (Windows XP, 2000)

http://www.adobe.com/support/techdocs/331717.html

Neither of which address this specifc problem, but could be worth your while to read through.

Also, it may be worth trying the following:

Assuming ahc.exe is located in C:\Program Files\Adobe\Adobe Help Center, delete the following folders

C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Cache C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Database C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Preferences C:\Program Files\Adobe\Adobe Help Center\AdobeHelpData\Search
The only folder under C:\Program Files\Adobe\Adobe Help
Center\AdobeHelpData you should have left is one called packages. Run ahc.exe
What should happen is that your help center database should get rebuilt (you will see progress messages as it process each help package) and everything should work.

MH