PS crashes and displays the "Unexpectedly quit" message anytime I use the shear filter on text. Searched the forums for a fix and could only find one remote reference to this problem. The remedy on that thread was to Edit>Purge>Clipboard just before applying Shear. This seems to work, as work arounds go but has anyone else run into this problem and is there a better solution?
Using 10.3.5 on FW800 Mac and have 75% of 2 GB memory allocated.
Neil, under 2 MB total. There’s a plain white background layer with a (rasterized) text layer on top that’s been spherized at 100% horizontal. (one line of plain old 24 pt Helvetica)
Since Purging the Clipboard works, have you tried to see what you have in the clipboard when that happens? Also that might point to a memory issue. Are there any other applications running? Have you checked the RAM?
Another thought, since text is involved, is a corrupted or duplicated font.
When I go to Edit>Purge>Clipboard it’s always greyed out so, I choose Edit>Purge>"All" instead and that seems to work. As apps (and memory) go, there aren’t any other apps running each time this blamed business goes on and, so far as (corrupted) fonts might go as a possible infirmity, the problem occurs a step or two past text rasterization. Is it possible for filters to become corrupt?
I might also mention that I’m a stickler for OS maintenance, repairing permissions before and after installations, leaving myself on every night for cron script and I DO NOT have a collection (or single incidence) of hackware or third party software globbing onto PS routines.
If you’re satisfied the RAM is not bad or mismatched, and if you’ve tried trashing preferences, and if Purging All clears it, you may have a disk space issue. How much disk space do you have left, both in absolute terms and percentage wise?
If you’re satisfied the RAM is not bad or mismatched
I don’t know much about RAM except that if you get a bad batch of it, you’ll be in for some hell all over the board and not just in one app or in one filter. As an aside, I’ve often wondered if people that pay premium for RAM that is manufactured by company X at a high price will actually realize some benefit over RAM that’s manufactured by company Y at a significant savings. Given a spec of DDR SDRAM PC2700, for example, is company X’s better than company Y’s?
and if you’ve tried trashing preferences
Tried trashing prefs with PS quit but something isn’t right. When I re-launch PS the Scratch settings are exactly the same. 1st is a a 25 GB partition on an isolated internal drive. 2nd is another separate internal drive and 3rd is yet another separate internal drive.
I don’t know much about RAM except that if you get a bad batch of it, you’ll be in for some hell all over the board and not just in one app or in one filter.
Wrong! Photoshop is notorious for pushing RAM harder than even dedicated software RAM tests. Photoshop makes RAM problems surface that go undetected by the RAM test programs.
As a matter of fact, perfectly good but mismatched RAM modules can cause a problem. I had that case in another computer. Each individual RAM stick was fine, but one was a different module from the other two and the combination was nasty. I could run the offending program (in that case a monitor calibration application) on any single one of those modules, or the two that were the same; but if I mixed them, the calibration program froze.
You haven’t answered my question about disk space.
You’re right, total primary disk space (on which OS and PS reside together) is 112 GB, with 38 GB shown as being used, leaving 74 GB of disk space available.
Could it be that the simpler tasks which you do in Photoshop are only bringing certain RAM sticks into play but when you use the more memory-intensive Shear filter that you are hitting some faulty or mis-matched RAM?
Try removing some of your RAM and see if the problem still occurs.
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