Elements not holding vertical format

DJ
Posted By
dave_jones2
Dec 7, 2003
Views
114
Replies
3
Status
Closed
When using the "Creat Web Photo Gallery" function, Elements does not hold the vertical format of most of the images when it processes them and resizes them to thumbnails and compressed viewing images.

I called tech support and they said the preferences file was causing the problem. But, upon resetting this to default, the problem still occurs.

Anybody else having the same problems? Any suggestions?

Dave
Windows ME
Related Tags
format vertical

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NS
Nancy_S
Dec 7, 2003
Dave,

You are sure you deleted the preferences file?
DJ
dave_jones2
Dec 7, 2003
I went into windows\application data\adobe\photoshop\* and deleted the "elements" folder per instructions by Adobe’s tech support.

Is there something else I should try?
NS
Nancy_S
Dec 7, 2003
Two threads on same subject…I suggest we let this one die a natural death and use the other

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

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