HP 9650 printer conflict

MS
Posted By
Mike_Seaver
Nov 8, 2003
Views
111
Replies
2
Status
Closed
Installed new HP 9650 printer, caused Adobe Elements to crash. Created Microsoft fatal error.
Uninstalled Hp9650 printer and Adobe started working again.
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C4
Cats_4ever
Nov 9, 2003
Strange that happened, I am using Win 98 SE and have the same printer , didn’t have any problems with it.
BH
Beth_Haney
Nov 9, 2003
Mike, what else did you have running when you installed the printer? Any anti-virus software by chance? If so, disable it and try again. I’ve never heard of this particular problem, but I do know the general rule of thumb is to never have anti-virus software running when doing an installation.

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