Photoshop CS2 keeps crashing

I
Posted By
iedward
May 23, 2005
Views
402
Replies
2
Status
Closed
I have bought a brand new laptop (IBM Thinkpad T42P – 2gb ram, specially designed for image intensive software). I have installed a brand new version of CS2 on it. The software loads and I get the interface but as soon as I click on the menu, it freezes and the program stops responding. I have rebooted endless number of times, reinstalled the software. Same thing…
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dave_milbut
May 23, 2005
try resetting the prefrences per the faq.
KP
Ken_Pratt
May 24, 2005
I had the same problem with an Acer Travelmate 8104 running Windows XP Pro and my work around was to do a clean install XP home and all was fine.

I have been using Photoshop since version 3 and tried every trick I know to try to get it to work. My Adobe support incident number is 171589909 and they have seen the problem before but did not know the answer.

Regards,
ken

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