PSCS cannot open PS7 layered docs! Why not?

T
Posted By
TYP3G1RL
Apr 8, 2004
Views
202
Replies
6
Status
Closed
Am I wrong? I can’t open layered files from PS7 in PSCS … but I can open flattened files. Is there a workaround? ::wimper,wimper::

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J
JasonSmith
Apr 8, 2004
What happens when you try to open a layered file?

Error message?
T
TYP3G1RL
Apr 8, 2004
Yeah. I get: "Could not complete your request because of a program error" … I thought maybe it was a memory glitch … although I have 1.5G … so I restarted but still same error.
R
Ram
Apr 8, 2004
You have software problems.

Try trashing your Photoshop preferences first, see it that helps. If it doesn’t, quit Photoshop and delete prefs again, then run Repair Permissions (Apple’s Disk Utility), then re-install Photoshop, and finally Repair Permissions again.
R
Ram
Apr 8, 2004
If none of the above helps, try running Disk Warrior and check your drive.
T
TYP3G1RL
Apr 8, 2004
Ramón thank you soooo much. Deleting my prefs did the trick!!
R
Ram
Apr 8, 2004
Glad it worked. This is the first thing to try when anything goes wrong in Photoshop.

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