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172
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1
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Closed
I have Photoshop Elements 2.0 on a Windows 2000 PC.
This morning when I went to start it, I got an error, which I unfortunately did not think to write down, that said something about not finding "personalization" something-or-other, and the program did not run.
Having no idea how to correct this error, I decided to re-install. After about three uninstall and re-install attempts, including going through the registry to be sure all references to the program were deleted, it still does not run. I now get this message every time I start the program: "photoshopelemen.exe has generated errors & will be closed by Windows. You will need to restart the program. An error log is being created."
Two questions:
1 – Where do I find this error log?
2 – Any ideas on what may need doing to fix this, other than what the error log may indicate?
Thanks very much,
Jeff
This morning when I went to start it, I got an error, which I unfortunately did not think to write down, that said something about not finding "personalization" something-or-other, and the program did not run.
Having no idea how to correct this error, I decided to re-install. After about three uninstall and re-install attempts, including going through the registry to be sure all references to the program were deleted, it still does not run. I now get this message every time I start the program: "photoshopelemen.exe has generated errors & will be closed by Windows. You will need to restart the program. An error log is being created."
Two questions:
1 – Where do I find this error log?
2 – Any ideas on what may need doing to fix this, other than what the error log may indicate?
Thanks very much,
Jeff
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