Adobe CS Program Closes Down

L
Posted By
lingmunn
Feb 16, 2005
Views
531
Replies
1
Status
Closed
When I open the Adobe Photoshop CS program, the message "An attempt was made to load a program with a incorrect format" and I clicked ok. Another message came up with "A required application library file failed to load and the product can not continue. Please reinstall" I clicked ok and the program shuts down.

I have repeatedly reinstalled the program and the same message comes up and again, the program shuts down. Also I have tried to press CTRL, ALT and SHIFT but nothing happens.

I have no idea what to do at this point. I have Windows XP on an HP Pavilion. I was only using Photoshop CS a few days ago.

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DM
Don_McCahill
Feb 16, 2005
Check the FAQ about deleting the preferences file, and then do a reinstall. The preference file can cause problems, and is not replaced during a reinstall.

Don

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