wrote:
i received the ‘best of photoshop dvd – the 7th year’ and can’t get it to run: a message saying i need a plug in pops up. i called the company that makes it "photoshopvideos.com" and they want me to buy a $30 software to run it! does anyone know what plug in i need and where to get it for free? i have tried wmp 10, real and free quicktime.
tia … steve
I am presuming that you mean the "Best of Photoshop User: The 7th Year" DVD currently available at their site. I checked out their site and ordering process up to the point of actually checking out, and nowhere did I see any "system requirements" posted, nor a disclaimer that any of the products were anything but standalone, viewable DVDs. I don’t know where you are located, or your country’s credit card regulations, but here in Cincinnati that would be grounds for charging back the cost of the DVD and shipping to them. A call to them suggesting that this is your intent if you do not receive satisfaction may make them more amenable to cooperation.
I suspect that the format is probably Quicktime, which is the one used by Russell Brown and other PS stalwarts. It may simply be that your version is not up to date. Coincidentally, the cost of the Pro version is $30, so that may be what they were talking about. However, you do not need the authoring capabilities of the Pro version, so you can download the latest version of the free viewer here:
http://www.apple.com/quicktime/download/standalone.html If that is not the problem, please specify the "$30 software to run it!" that they said you required.
Cheers,
Scott