Random (Total) Crash – P L E A S E H E L P!!!

T
Posted By
tric75
Apr 29, 2004
Views
236
Replies
5
Status
Closed
hi,
i’m working on a hp pavillion zd7000, 1gig ram, 128 Nvidia GeForce FX Go5600 graphic card. When i’m working with PS (7.0 or CS, doesn’t matter), all of a sudden after some random action /function, the program AND my computer completely crashes (as if i pushed the power off button!!!!!…OFF) What in the world is this. I’m using PS on a professional basis, and I N E E D to be able to work with a stable PS.

Does anybody now anything about this problem.
I’ve already updated the graphic card driver…

Thank you so much for your help, it’s really apreciated
thx
tric

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DM
dave_milbut
Apr 29, 2004
what operating system?

Mathias Vejerslev "Computer locks up, shuts down, or reboots while running Photoshop" 6/5/03 4:49pm </cgi-bin/webx?13/1>
MM
Mick_Murphy
Apr 29, 2004
There is a known problem with that machine. There was a thread here recently where several users reported the same thing. Try a forum search (sorry I can’t remember anymore offhand). Bottom line is you need to get on to HP. It’s a hardware fault.
DP
Daryl_Pritchard
Apr 30, 2004
theresa homen "CS turns off my comp; Windows XP" 4/27/04 1:11am </cgi-bin/webx?13/44>
T
tric75
Apr 30, 2004
thanks for the help, if somebody has any news from HP, would you please post it here? thank you!
TH
theresa_homen
May 8, 2004
had the same problem–i had to exchange mine–problem solved the only way i could

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