weird problem with photoshop

B
Posted By
btrgrn
Jan 29, 2007
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469
Replies
4
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Closed
I’m running photoshop7.1 on windows XP home edition. I have had problems with photoshop crashing on opening. I have cleaned the hard drive, run the scan disk, defragmented the drive. Reloaded Photoshop (clean installs) several times and it _still_ crashes on start up. There is no problem loading Image Ready but it won’t jump to photoshop from there. What next??

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T
Tacit
Jan 29, 2007
In article <epjorm$nol$>,
"btrg" wrote:

I’m running photoshop7.1 on windows XP home edition. I have had problems with photoshop crashing on opening. I have cleaned the hard drive, run the scan disk, defragmented the drive. Reloaded Photoshop (clean installs) several times and it _still_ crashes on start up. There is no problem loading Image Ready but it won’t jump to photoshop from there. What next??

Watch the Photoshop splash screen carefully when you launch Photoshop. It will show you what it’s doing–"Loading Preferences," "Reading fonts," "Measuring memory," and so on.

If it crashes on "Loading Preferences," you have corrupt Preferences files. Since reloading Photoshop keeps the old prefs files, reloading Photoshop will not fix this problem–you need to manually delete your prefs files.

If it crashes on "Reading fonts" or "Initializing CoolType engine," you have a corrupt or damaged font installed on your computer. Corrupt fonts are a very common cause of Photoshop crashes.

If it crashes on "Measuring memory," the most likely explanation is defective or marginal RAM installed in your computer.


Photography, kink, polyamory, shareware, and more: all at http://www.xeromag.com/franklin.html
B
btrgrn
Jan 29, 2007
"tacit" wrote in message
In article <epjorm$nol$>,
"btrg" wrote:

I’m running photoshop7.1 on windows XP home edition. I have had problems with photoshop crashing on opening. I have cleaned the hard drive, run the
scan disk, defragmented the drive. Reloaded Photoshop (clean installs) several times and it _still_ crashes on start up. There is no problem loading Image Ready but it won’t jump to photoshop from there. What next??

Watch the Photoshop splash screen carefully when you launch Photoshop. It will show you what it’s doing–"Loading Preferences," "Reading fonts," "Measuring memory," and so on.

If it crashes on "Loading Preferences," you have corrupt Preferences files. Since reloading Photoshop keeps the old prefs files, reloading Photoshop will not fix this problem–you need to manually delete your prefs files.

If it crashes on "Reading fonts" or "Initializing CoolType engine," you have a corrupt or damaged font installed on your computer. Corrupt fonts are a very common cause of Photoshop crashes.

If it crashes on "Measuring memory," the most likely explanation is defective or marginal RAM installed in your computer.


Photography, kink, polyamory, shareware, and more: all at http://www.xeromag.com/franklin.html

BINGO <sigh> thank you! My brain had reached an extreme yesterday and I couldn’t for the life of me think of what was going on. I know that I’ve been pushing the limits on the RAM on this thing and had spent quite a bit of time saving stuff out to CD to free up some space on here. I had plenty of room when I was done and it was still doing the same thing and I had tried deleting the prefs yesterday but that hadn’t worked. Today, it has and I’m back on track again 🙂

Thanks!
bittergreen
E
edjh
Jan 29, 2007
btrg wrote:
"tacit" wrote in message
In article <epjorm$nol$>,
"btrg" wrote:

I’m running photoshop7.1 on windows XP home edition. I have had problems with photoshop crashing on opening. I have cleaned the hard drive, run the
scan disk, defragmented the drive. Reloaded Photoshop (clean installs) several times and it _still_ crashes on start up. There is no problem loading Image Ready but it won’t jump to photoshop from there. What next??
Watch the Photoshop splash screen carefully when you launch Photoshop. It will show you what it’s doing–"Loading Preferences," "Reading fonts," "Measuring memory," and so on.

If it crashes on "Loading Preferences," you have corrupt Preferences files. Since reloading Photoshop keeps the old prefs files, reloading Photoshop will not fix this problem–you need to manually delete your prefs files.

If it crashes on "Reading fonts" or "Initializing CoolType engine," you have a corrupt or damaged font installed on your computer. Corrupt fonts are a very common cause of Photoshop crashes.

If it crashes on "Measuring memory," the most likely explanation is defective or marginal RAM installed in your computer.


Photography, kink, polyamory, shareware, and more: all at http://www.xeromag.com/franklin.html

BINGO <sigh> thank you! My brain had reached an extreme yesterday and I couldn’t for the life of me think of what was going on. I know that I’ve been pushing the limits on the RAM on this thing and had spent quite a bit of time saving stuff out to CD to free up some space on here. I had plenty of room when I was done and it was still doing the same thing and I had tried deleting the prefs yesterday but that hadn’t worked. Today, it has and I’m back on track again 🙂

Thanks!
bittergreen
I’m glad it’s working, but you are confusing RAM with Hard Drive space.


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S
Scooter
Feb 17, 2007
If you have loaded any new plugins delete them as this is the major sorce for crash on start up

"btrg" wrote in message
I’m running photoshop7.1 on windows XP home edition. I have had problems with photoshop crashing on opening. I have cleaned the hard drive, run the scan disk, defragmented the drive. Reloaded Photoshop (clean installs) several times and it _still_ crashes on start up. There is no problem loading Image Ready but it won’t jump to photoshop from there. What next??

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