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Some Microsoft Money users continued to vent their frustrations Thursday over a server glitch that has prevented them from accessing their online personal finance files for nearly four days.
"I’m just glad I don’t run a business with the software," one Money user wrote in a posting to a message board. "I can’t believe it’s been a few days and the problem still isn’t fixed."
"Please help soon," another posting read. "I know I have bills coming up."
Microsoft confirmed that some users of its Money software have been locked out of their files since Monday afternoon. Money’s servers are not recognizing ID information from a group of consumers, said Goca Micic, group marketing manager for Microsoft’s home retail division. "Other consumers coming into Money accounts haven’t experienced the problem and will not at this point."
Micic would not say how many people were affected, nor did she offer a time frame for when the glitch would be fixed.
The issue stems from a problem with Money’s servers, … //
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Some Microsoft Money users continued to vent their frustrations Thursday over a server glitch that has prevented them from accessing their online personal finance files for nearly four days.
"I’m just glad I don’t run a business with the software," one Money user wrote in a posting to a message board. "I can’t believe it’s been a few days and the problem still isn’t fixed."
"Please help soon," another posting read. "I know I have bills coming up."
Microsoft confirmed that some users of its Money software have been locked out of their files since Monday afternoon. Money’s servers are not recognizing ID information from a group of consumers, said Goca Micic, group marketing manager for Microsoft’s home retail division. "Other consumers coming into Money accounts haven’t experienced the problem and will not at this point."
Micic would not say how many people were affected, nor did she offer a time frame for when the glitch would be fixed.
The issue stems from a problem with Money’s servers, … //
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