Where do you file a bug report?

P
Posted By
petrula
Jan 14, 2004
Views
235
Replies
5
Status
Closed
Where do you file a bug report? Thanks

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graffiti
Jan 14, 2004
What’s the bug?
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petrula
Jan 15, 2004
Thanks
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Phosphor
Jan 15, 2004
Actually, the smart thing to do is to detail the problem you’re having here, in this forum first.

95% of the time what people call "Bugs" are simple conflict, system or preference problems. Often we regulars can walk you through the solution.
SS
Stephanie_Schaefer
Jan 15, 2004
This is really great advice Phosphor. While we welcome user reports on product issues, the bug reporting form shouldn’t be used in lieu of contacting Support and/or posting on the U2U. Or put more plainly, if there’s a problem that you need to find a resolution to, don’t submit a bug report and wait for a response, call Support or post the issue here. If you then find it’s an actual bug, sumbit a report.

–steph

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