Problem with File->New

CN
Posted By
Chris_Nicotra
Oct 21, 2003
Views
227
Replies
3
Status
Closed
Late last week, I noticed that the File->New operation no longer works. After selecting it my menus are ghosted and Photoshop gets stuck in that state until I kill it. I never get the New image dialog.

I tried reloading Photoshop, but that didn’t fix the problem. I also tried using system restore to undo all of the Microsoft patches for the last couple weeks, but that didn’t make any different.

Any other ideas?

/Chris

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CB
chobb_barnett
Oct 21, 2003
I know you’ve done a re-install but have you deleted your Prefs. (I know it’s a long shot)

Chobb
P
Phosphor
Oct 21, 2003
Sounds like maybe yourr "New Document" dialogue window might be off screen. Have you recently changed from a 2 monitor set-up to a 1 monitor set-up?

In any event, resetting your preferences <http://www.adobe.com/support/techdocs/6712.htm> ought to fix it.
CN
Chris_Nicotra
Oct 21, 2003
Resetting my preferences fixed it. Thanks!!!!

/Chris

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